Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services, websites, and products provided by Blibo Solutions ("Company", "we", "us", or "our"), a technology company registered and operating in Accra, Ghana.

By engaging our services, signing a project proposal, or using any of our digital platforms, you ("Client", "you", or "your") confirm that you have read, understood, and agree to be bound by these Terms.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Blibo Solutions provides the following categories of services:

• Website & Software Development – website design, web and mobile application development, and system integrations.
• Bulk SMS – enterprise messaging services via web portal and API integration.
• Prints & Design – brand identity, graphic design, and print production services.
• SaaS Platforms – purpose-built cloud software and subscription platforms including e-commerce stores, voting systems, alumni portals, and other custom web applications.

The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate Project Proposal or Service Agreement ("Agreement") agreed upon by both parties. In the event of a conflict, the Agreement takes precedence over these Terms.

Where we provide you with access to a platform, portal, or dashboard, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorised access or security breach.
• Ensuring that all information you provide to us is accurate and up to date.

You agree not to share your account credentials with any third party. Blibo Solutions will not be liable for any loss arising from your failure to maintain adequate security over your account.

Unless otherwise specified in a signed Agreement:

• A non-refundable deposit of 50% of the total project fee is due before work commences.
• The remaining balance is due upon project completion and client acceptance.
• Bulk SMS credits are prepaid and deducted per message sent.
• Invoices are payable within 7 days of issue unless otherwise agreed in writing.
• Late payments may attract a monthly interest charge of 2% on the outstanding balance.

We accept payment via mobile money (MTN MoMo, Vodafone Cash, AirtelTigo Money), bank transfer, card payment via Paystack, and international wire transfer (USD).

We reserve the right to suspend delivery of services until outstanding invoices are settled.

Upon receipt of full payment for a project:

• All custom code, design files, and deliverables created specifically for your project become your property.
• You are granted full ownership of the work product as described in the Agreement.
• Blibo Solutions retains the right to display the work in our portfolio unless expressly prohibited by a signed NDA.

Blibo Solutions retains ownership of all pre-existing tools, frameworks, libraries, and proprietary methodologies used in delivering the project. Use of third-party open-source components is subject to the applicable open-source licences.

You agree not to use our services to:

• Violate any applicable law or regulation in Ghana or your jurisdiction.
• Send unsolicited or spam bulk SMS messages.
• Transmit harmful, offensive, defamatory, or illegal content.
• Infringe the intellectual property rights of any third party.
• Attempt to gain unauthorised access to any system or network.
• Engage in fraudulent activity or misrepresent your identity.

We reserve the right to terminate access to our services immediately and without notice if we determine, in our sole discretion, that you have violated these prohibitions.

To the maximum extent permitted by applicable law, Blibo Solutions shall not be liable for:

• Indirect, incidental, special, or consequential damages arising from the use of our services.
• Loss of revenue, profits, data, or business opportunities.
• Service interruptions caused by third-party infrastructure, hosting providers, or force majeure events.

Our total liability to you for any claim arising from or related to these Terms or our services shall not exceed the total fees paid by you to us in the three (3) months preceding the claim.

Nothing in these Terms excludes liability for fraud, gross negligence, or any other liability that cannot be excluded under Ghanaian law.

Either party may terminate a service engagement by providing written notice. Termination does not release you from obligations to pay for work already performed.

Upon termination:

• Blibo Solutions will deliver all completed work to date.
• You will pay for all work completed up to the termination date.
• Any unpaid balances remain due and payable.
• Confidentiality obligations survive termination.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.

We will make reasonable efforts to resolve disputes amicably before initiating formal proceedings.

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active clients by email.

Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us: